September 17, 2024Quick question: When did you last walk through your business processes in your customer's shoes? You might be surprised at…- September 12, 2024When did you last take a hard look under the hood of your business? I'm not talking about your financials…
September 10, 2024My little schnauzer, Adrian, has been my shadow for a decade, following at my feet wherever I go, snuggling close…
September 5, 2024You've started a business, and yay, it works! You're a success! But hold on. Ugh oh. Now the work is…
September 3, 2024I have many important words in my life: love, respect, gratitude, sincerity, perseverance, commitment — I could go on. But…
August 29, 2024Here is an article I wrote for the Pest Control Industry. It talks about Holistic Hiring - ENJOY! Tackling Your…
August 27, 2024Oh, wait! I need to check on Mom and Dad! How are they? As we grind through our busy…- August 22, 2024In the classic film The Hustler, Jackie Gleason's character Minnesota Fats battles Fast Eddie Felson in an all-night match between…
- August 20, 2024I’ve long thought of Sept. 1 as a second New Year — as in, Happy Business New Year! — because fall means…
- August 15, 2024There's the ABC idea in sales that you should "Always Be Closing," but the more powerful mantra is "Always Be Caring." …
