We help our clients select and hire the best virtual employees.

We have helped hundreds of clients grow their staff and become more profitable through utilizing virtual employees. We take the guess work out of hiring. Providing a proven recruiting and certification process that works so well, we guarantee it.

Initial Training & Job Outlining

NEW CLIENT ORIENTATION

We understand this may be a new way of hiring and we are here to walk you through the process step by step to make sure you & your staff are prepared & ready.

TOP 3 TASKS IDENTIFIED

Once you have your top 3 tasks, we can clearly develop a hiring profile to ensure you have the very best results. After evaluating hundreds of success placements and scrutinizing each failure, we have this down to a science.

SAMPLE INTERVIEW QUESTIONS

We provide you with sample questions and why these questions are valuable. Because of the vetting process, you only need 6-8 laser focused questions to pick your top candidate.

POLICY/PROCEDURE MANUAL TEMPLATE

A policy & procedure manual provides the rules you want your virtual employee to follow. It is fully customizable with the information you need to be communicated upfront. When your virtual employee knows what is expected, they can perform better.

ONBOARDING DOCUMENTS

We provide a roadmap of success for onboarding your virtual employee. This will help you layout your training, your technology, and your interactions with your new hire.

Candidate Recruitment & Screening

TESTING

Each candidate is fully tested in written and basic math skills. We evaluate each candidate’s verbal communication and ability to solve problems as required by the role. Customer facing roles are held to a higher standards than back office employees.

DISC PROFILE FOR EACH CANDIDATE

We will provide a DISC profile for each candidate for your review.

CLEAR CRIMINAL BACKGROUND CHECK

All virtual employees are screened for a clean national criminal background check. (Similar to an FBI level screening.) We know that your intellectual property and your data needs to be handled with extreme care.

INTERNET SPEED & TECHNOLOGY CONFIRMATION OF CANDIDATES

A great virtual employee is only as good as their technology. Internet speeds will be a minimum of 5 mbps. Candidates will also have a minimum computer technology. You will be provided a screenshot of their internet speed as well as declaration of their in-home equipment.

CURATION OF TOP 3 CANDIDATES

Anne Lackey, co-founder, personally curates the top candidates for our clients. In addition, she hosts every client interview to ensure it goes smoothly. We provide you with sample questions and why these questions are valuable. Anne also deconstructs every candidate to showcase the value each one brings to the role.

Training and Certification

30 MINUTE CONSULT/ EVALUATION OF CLIENT FOR TECHNOLOGY & READINESS

To make sure our clients have thought of everything, we like to review their current technology to make sure everything is in place before the virtual employee starts with the client. We provide options and best practices to help.

TRAINING MAP

We provide a timeline of training for your new virtual employee so that you are all set once they transition from certification to your in-house training.

KEY PERFORMANCE INDICATORS

We will provide you with our evaluation tools – everything from our daily reports, to performance reviews. We will also guide you through the process to create your own KPIs & metrics.

TRAINING & CERTIFICATION

Anne Lackey, co-founder and her team work with your selected candidate for 40 hours of training. It is through this extensive time together, we are able to fully evaluate them and their performance. There is about a 12% failure rate from this class. You are able to feel confident that they are ready to tackle your work. This piece of the program weeds out non-communicators and performer similar to a 1 week on the job working interview. This provides our clients peace of mind and a quicker ROI.

GET A FREE CONSULTATION

Let Us Help You Find Your Next Team Member

Here's what you can expect when you schedule your call:

Find out if you are ready for a virtual employee
Get a downloadable PDF list of tasks you can offload
Receive a "getting started" kit
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