Want to ‘Walk the Walk’ on Availability?
October 31, 2024In my corporate days, I often heard executives tout their "open-door policy." It sounded great in theory, but in practice,…
Want to Ensure New Hires Warm Up Quickly?
August 1, 2024That first day on the job is like jumping into cold water, a shock of sorts. Everyone else seems…How Can Mentorship Transform Your Team?
July 25, 2024I lead people and strive to be great at it. So I study — a lot! Name a book on…Declaring Independence: How Are We Preparing Young Minds for the Real World?
July 16, 2024A parent has many roles, from feeding and clothing little ones to teaching manners and good behavior, displaying a sense…How to Clean Up the Sour Notes and Truly Shine
April 18, 2024Who runs this show? I enter every business with that question in mind. Sometimes, I want to shake that…
Want More Shining Lights on Your Staff?
December 28, 2023People always talk about weight loss resolutions after New Year's, but I'm more interested in hearing about other goals…Don’t Let the Good Ones Get Away
December 26, 2023Employee onboarding is like inviting a new person you recently met to a dinner party at your house. And…Improving Your Team Takes Some Self-Evaluation
December 22, 2023I always enjoy experiencing an interaction with another business' customer service team. Whether it is a pleasant or unpleasant experience,…
Work SMARTer. Hire Smarter!
November 29, 2022For a manager, setting performance goals is the tool of alchemy – turning regular employee productivity into solid gold. I’ve…
Onboarding a New Virtual Employee
April 3, 2020Anytime you have a new team member, you need to provide a way to integrate them into your team. Onboarding…
