February 22, 2024A surprise is any break from the ordinary, good or bad. A party, a cake, a kind word — those…- February 20, 2024I often think about the old mantra, "It's better to give than to receive," because it conflicts with something deep…
- February 13, 2024I recently saw a short clip from a famous TV series. A mentor shares advice with a younger person…
- February 6, 2024A fellow Rotarian recently recounted how his early political mentor always insisted he stay in the room during sensitive…
- January 2, 2024Few things bother me as much as a lousy incentive structure. I can't stand seeing people rewarded for bad behavior…
December 28, 2023People always talk about weight loss resolutions after New Year's, but I'm more interested in hearing about other goals…- December 26, 2023Employee onboarding is like inviting a new person you recently met to a dinner party at your house. And…
- December 22, 2023I always enjoy experiencing an interaction with another business' customer service team. Whether it is a pleasant or unpleasant experience,…
December 8, 2023Ready for Fun? Here’s How to Prepare Your Business I always need a vision of the trip ahead — the…- October 17, 2023Do you know about “Let’s Make a Deal,” with its famous, three-door, “Monty Hall Problem” — named after the game…
