About HireSmart

We're passionate about maximizing value for business owners.

At HireSmart Virtual Employees, we partner with business owners to find innovative solutions to their biggest operational headaches. We’ve built an impressive track record of success by helping our clients to improve communication & customer service while offloading administrative tasks on their shoulders. We take the guesswork out of hiring a virtual employees and provide all of the resources necessary to ensure a successful working relationship.

Our S.M.A.R.T.E.R. Core Values

Service: Exceed expectations
Mindful: We want raving fans
Available: Easy access
Respectful: Love, protect, & respect others
Team: Working together
Ethics & Integrity: Do the right thing
Relationships: Most important over all

Our Approach

Our hands-on approach guarantees a great placement.

Recruiting

Unlike other companies, we source for each client's individual needs just like a traditional recruiter. We write the ads, screen the applicants, test them extensively, perform several rounds of interviews with different team members, and then Anne personally performs the final curation of candidates for every client.

Hands-On
Personally Vetted
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Why Choose Us 1

Candidate / Client Interviews

Once we have fully vetted top 3 candidates for our clients, we host the interviews via Zoom. We provide questions to help you make your final selection, provide you with DISC analysis, writing samples, technology assessment, internet speeds, etc. Once the interviews are complete, we can evaluate the 13 personality behaviors to make sure you are making the best selection for your company.

Full Assestments
Top Talent

Certification & Onboarding

After the final hiring decision is made, our team steps in to provide hands-on training. We spend 40 hours working directly with your new virtual employee. We work to make sure that your new virtual employee has the skills to be amazing, starts to learn more about you and your business, and is prepared for their first day with you. In addition, we provide guidance and support for you to make your experience a pleasant one.

Pre-Trained
Fully Certified
Guaranteed
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Our Team

Meet the team behind the scenes.

Anne Lackey | Co-Founder

HireSmart Virtual Employees & HireSmart Cares

HireSmart’s “implementer,” the process manager extraordinaire. She is well known as a real estate investor, broker, property manager, author, speaker, educator, and business leader.
What’s not as known is the nature lover’s delight as she watches a mother Barred Owl and her owlets enjoy a birdhouse just outside her kitchen window as her beloved Schnauzer, Adrian, stands at her side.

Mark Lackey | Co-Founder

HireSmart Virtual Employees & HireSmart Cares

HireSmart’s “ideas man,” the visionary behind the scenes. He is a real estate investor, property manager, author, speaker, educator, and business leader.
If he’s awake, he’s problem solving, searching for the threads connecting people, ideas, and opportunities — or he’s off somewhere with tools in his hand upgrading the home he shares with Anne, such as mounting a birdhouse on a tree for a family of owls so his wife can get an up-close nature show.

Julia Roberts | Vice President of Operations

HireSmart Virtual Employees

Julia captains day-to-day operations of a growing organization dedicated to service of others.
Fun fact: Julia's kitchen is her creative playground, where she transforms farmers market finds into culinary masterpieces, much to the delight of her husband, Matt, and their four-legged taste-testers, Maizey and Archer.

Mark Ennis | Client Success Manager

HireSmart Virtual Employees

Mark builds and maintains connections with clients across the U.S. His days are devoted to helping HireSmart partners earn more wins and grow their business through the power of global hiring.
Mark has never met a stranger and is ready to help and serve however he can. Fun fact: Beyond helping businesses find staffing harmony, this Carson Newman vocal graduate and former quartet member can pick up a guitar and croon with the best.

Zach Mitcham | Business Writer

HireSmart Virtual Employees

Zach, Business Writer for HireSmart Virtual Employees and Community Relations Manager for HireSmart Cares, plays a significant role in HireSmart’s content development, both on the for-profit and nonprofit sides. Fun fact: This former newspaper editor regularly annoys his wife, two kids, and two cats making noise in his in-home, amateur recording “studio.”

Want to learn more?

Our team will be happy to answer any questions!