- February 20, 2024I often think about the old mantra, "It's better to give than to receive," because it conflicts with something deep…
- February 15, 2024February is a month for celebrating love and friendship with flowers, cards, and candy. However, not every organization is harmonious…
- February 6, 2024A fellow Rotarian recently recounted how his early political mentor always insisted he stay in the room during sensitive…
- January 25, 2024Managing a remote team can seem daunting at first. You're not in the same office as your staff, and the…
- January 23, 2024I love how comedians follow the “Yes, and…” rule. Players in a comedy bit accept what another improviser has said…
- January 2, 2024Few things bother me as much as a lousy incentive structure. I can't stand seeing people rewarded for bad behavior…
- December 28, 2023People always talk about weight loss resolutions after New Year's, but I'm more interested in hearing about other goals…
- December 26, 2023Employee onboarding is like inviting a new person you recently met to a dinner party at your house. And…
- December 22, 2023I always enjoy experiencing an interaction with another business' customer service team. Whether it is a pleasant or unpleasant experience,…
- December 21, 2023Here's How to Align Your HOA Management Team Around Common Goals in the New Year Aligning your HOA management…