Hard work is one thing. Living in constant “crisis mode” is another.
James, a Corporate Officer and Association Manager, found himself in a daily grind that was taking a toll. He worked six days a week, managing urgent tasks with little time to breathe. He knew something had to change.
“I knew I was starting to suffer from burnout, and I needed somebody to assist me, to make those things happen so I can start to breathe a little bit,” he said.
That shift began with Eli, a Filipino assistant provided by HireSmart Virtual Employees. As a remote assistant, Eli stepped into the role with confidence and flexibility—quickly earning James’s trust and lightening his workload.
“He is embracing everything I’m throwing at him, and so that’s anything from property association management to corporate stuff,” said James.
Immediate Initiative, Long-Term Fit
Eli didn’t just show up—he showed initiative. When James introduced new accounting software, Eli began learning it on his own using tutorials without being asked. That kind of self-motivation made a lasting impression.
“I know that when we go out looking for another VE, we’re going to be looking for somebody like Eli,” said James. “Those are the traits we’re going to be looking for in another VE: somebody that is ambitious, an overachiever, who embraces technology, and is willing to step out of their comfort zone to learn and to try things.”
As someone new to the idea of hiring a virtual administrative assistant, James was initially hesitant. He worried about wasting time training someone who might leave, or who might not adapt well to the role.
“Is this going to be a waste of time? Am I going to train this person, and they’re not going to like it, and they’re going to quit? Or, I’m going to train this person, and something is going to happen in their family... those kind of reservations, which I think we all have whether they’re physical or virtual.”
But with HireSmart’s process, those fears didn’t last long.
“I think HireSmart found what we needed, and they did a good job at it,” he said. “And we’re going to continue down this path because we see a win/win situation in it.”
A Trained and Certified Hire, Backed by a Proven Process
HireSmart’s recruiting process helped eliminate the guesswork for James. Only one percent of Filipino applicants are accepted, and each candidate goes through testing, multi-stage interviews, and a trained and certified onboarding program before they ever reach the client. The result: dependable, job-ready talent.
Reducing Costs Without Sacrificing Quality
Cost was another driving factor behind the decision to hire a remote assistant. With the lower cost of living in the Philippines, James found that hiring a Filipino assistant meant expanding his team without straining the budget.
The shift gave him breathing room mentally and operationally. With Eli handling a wide range of tasks, James now has time to focus on bigger-picture priorities and isn’t stuck fighting fires day after day.
“The cost benefits are huge. I’m very happy with HireSmart.”
Reclaim Your Time with a Remote Assistant
If you're feeling the pressure of constant task overload, HireSmart can help. Our trained and certified virtual assistants are ready to support your operations so you can focus on leadership—not logistics.