I wanted to provide a short list of valuable tools to help with your remote staff. I have categorized them into a function so that you quickly review and pick those that you like.
Videos for Training
Camtasia – https://www.techsmith.com/store/camtasia
This is the Boss for video editing. It is a paid program, but it is worth it. It can do screen capture as well as full-blown video editing. This is the software that I personally use.
Loom - https://www.useloom.com/
I haven’t used it personally, but it has come recommended to me by others.
Screencast - https://screencast-o-matic.com
This is a fairly inexpensive option.
Organization / File Sharing
Dropbox – www.dropbox.com
Organizes files so that remote workers can access documents. With the Pro version, you can share files, set permissions and expire access after a period of time. We personally put company training documents here so that all team members can access and update items as necessary
If you like to use GSuite, this is a great way to integrate your files with remote workers.
Asana - https://asana.com/
Free for small teams and limited data to track. Has a mobile app as well as a web version.
Trello - https://trello.com/
Free and a fun way to keep track of to-do lists by using cards. Has a mobile app as well as a web version.
Process Street - https://www.process.st/
This is a robust tool that may be more than some people need. Can get costly for large teams.
Time Tracking Software
While you will find that I am not a fan of time tracking software overall, there are times that it is helpful and necessary.
Time Doctor - https://www.timedoctor.com/
This is our preferred method. It allows us as well as our clients to get screenshots of the work that is being done at random intervals.
Hubstaff – https://hubstaff.com/
I have had clients who were already using this method, but I have never used it.
We hope you find these tools helpful!