As experienced business owners ourselves, we know the many challenges that come with entrepreneurship first-hand. Helping business owners hire the right virtual employee is our top priority, but we also provide educational resources for business owners and professionals looking to grow their bottom lines. We also help our clients "right staff" for their needs. Take a few minutes to explore our resources to learn more or purchase one of our many best selling books to equip yourself with powerful training materials & knowledge.

Recent Articles

May 13, 2019
What is Customer Service?

What is customer service? The meaning of customer service to an organization can make or break the business.  Before we start working on any marketing strategy, we need to be mindful of our service quality and what is the brand image you are trying to build. Sam Walton, a successful American businessman and entrepreneur, best […]

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May 8, 2019
Respectful Ways To Discipline Employees

It’s quite unfortunate to see how great-performing employees can potentially decrease their level of work rate and overall productivity overtime which impacts the entire operation. Some of these repercussions are commonly drawn from various reasons that might affect the employees’ performance relating to personal issues, resulting to lack of motivation, or environmental influences which can […]

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April 30, 2019
FAQs on Fail Fast Podcast

Listen to the podcast #37 of Fail Fast Podcast by Quin Amorim as Mark and I were invited to share some great advice and guidance on how to select an outstanding Virtual Employees as we answered most FAQ’s that I know you’ll be interested in. Click here to listen If you would like to know […]

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April 24, 2019
HR Best Practices

When talking about HR best practices, you must consider, what are the best practices in Human Resources (HR) and why are they essential to the growth of a business? Human Resources is the part of an organization that takes care of the recruitment and onboarding of new employees or staff. They may also handle payroll […]

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March 20, 2019
How to Delegate Tasks

If it’s your first time hiring a virtual employee, you might be asking what tasks can you assign and furthermore, how to delegate tasks.  Task delegation is necessary as it helps boost the productivity of your business. It also helps to make sure your staff is maximizing the use of their time and your time […]

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March 15, 2019
Customer Service Job Description

When hiring help for a customer service job, you’d have to have a clear outline of your customer service job description. This includes the main job tasks and responsibilities, educational and minimum experience requirements, key competencies and systems requirements if the person you are going to hire will be working from home. It is important […]

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February 28, 2019
Strategizing With A Virtual Employee

There are different approaches when creating strategies that can help you and your virtual employee become more productive and efficient working as a team. The goal is to establish better results with consistency for the benefit of a successful and long-term work relationship. So here are a few tips on how to effectively strategize with […]

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February 25, 2019
Improve Your Employee Retention in 5 Minutes

Why should we concern ourselves with employee retention? The cost for re-hiring is very high. It is much more cost-effective to keep your staff if possible. Employee retention is a strategy that supports employees/staff to keep them engaged and productive with the company for a longer period of time. We not only need to take […]

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January 11, 2019
3 Most Effective Ways to Free Your Time

Time is very valuable. It is our least plentiful resource, and if you are most entrepreneurs, you are often trying to fit in multiple tasks in a single hour to maximize your time. Yet, often we end up doing a lot of things halfway and not gaining any momentum. Bottom line is we all want […]

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January 11, 2019
5 Remote Team Building Activities

Remote team building activities is a great way to enhance your relationship with your internal and external staff. We have talked about building an atmosphere of trust to effectively manage remote employees in our last article and team building activities is a great way to build trust and rapport. It is easy to talk and connect to […]

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