As experienced business owners ourselves, we know the many challenges that come with entrepreneurship first-hand. Helping business owners hire the right virtual employee is our top priority, but we also provide educational resources for business owners and professionals looking to grow their bottom lines. We also help our clients "right staff" for their needs. Take a few minutes to explore our resources to learn more or purchase one of our many best selling books to equip yourself with powerful training materials & knowledge.

Recent Articles

October 10, 2023
How to Overcome Fear and Leverage Virtual Employees for Growth in Association Management

Have you considered hiring virtual employees but are afraid of how remote work might mesh with a Community Association Management (CAM) team? Daily communication with the board, community members, and staff is necessary for an effective association management team. Plus, there are many times when CAM managers need to visit the communities they manage – […]

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October 3, 2023
What’s The Cure For the Work-Life Migraine?

Your job isn’t supposed to be a two-for-one deal, is it?    You were hired to do X, but your work is increasingly an alphabet soup of responsibility. The job has one salary, but it feels like there should be a second paycheck for all the demands that prevent you from tackling job number one.  Maybe […]

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September 26, 2023
Want To Delegate Your Way to a Better Place?

Anyone in my orbit understands that I am “Mrs. Planner.” My husband is “Mr. Planner.” That’s how we roll. It’s not really our surname, but well, it would fit.   With all we have going on, we must map our days, weeks, and months ahead. We pick paths, and we move on them with purpose.   That […]

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September 19, 2023
Is Your Business as Sharp as You Want?

In recent years, a popular term in pop psychology is the "Dunning-Kruger Effect," defined as "a cognitive bias in which people with limited competence in a particular domain overestimate their abilities."  You've met people like this, right? The "know-it-all" who seems to know nothing at all. Ugh! When you realize you're standing next to this […]

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September 12, 2023
Want to Produce? Straight Talk Gets You There

When there’s a big mistake in business — or just about anything — the autopsy of the failure usually reveals this fatal flaw: a communication breakdown.  The instructions were ambiguous, or someone misunderstood what was being asked, or someone was never told what needed to happen. “Well, you never said…” If this line is ever uttered, […]

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September 5, 2023
When Tom Quits, Consider a VE Team Instead

One text can throw your work life into chaos: Tom has quit. He said it’s a mental health issue, and he’s not fulfilling a two-week notice.   Tom left no notes on where he stood in communications with clients or with his billing duties. Your “to-do” list is already stacked, but now you must also do […]

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September 5, 2023
Unleashing the Power of Virtual Employees: Transforming Operations in Your Association Management Company

Association management is a challenging task. With so many responsibilities, it can feel like a never-ending juggling act. But fear not because there's a powerful solution that can take your association management to new heights: virtual employees. We're going to dive into the world of virtual employees and show you how they can transform the […]

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August 29, 2023
It's Assessment Season; Is Your Business Making The Grade?

I look over my cool-weather attire every August. I sure love this coat, but I'm not so sure about this sweater now. Maybe I'll shed some items. Maybe I'll shop for a few more.   August is a time when we assess our seasonal wardrobe. But we also consider how we're going to tackle our tasks. […]

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August 22, 2023
When Planning Clicks, You Know It's Right

We rely on devices, but they distract us, too.   That's why I plan on paper. I'll tape flip chart-sized Post-it notes on the walls and talk strategy and tasks with my husband, who is also my business partner.   It's a visual process that suits us well. Of course, much of that planning is transferred to […]

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August 15, 2023
Why Hiring Virtually Isn’t An Alien Concept After All

We had six arms and three legs beneath oversized alien heads with eyes that blinked from the sides. At least that’s how it felt when Mark and I introduced HireSmart to our industry cohorts over eight years ago. The idea of hiring remotely made people look at us like we were creatures from another planet.   […]

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