Resources

As experienced business owners ourselves, we know the many challenges that come with entrepreneurship first-hand. Helping business owners hire the right virtual employee is our top priority, but we also provide educational resources for business owners and professionals looking to grow their bottom lines. We also help our clients "right staff" for their needs. Take a few minutes to explore our resources to learn more or purchase one of our many best selling books to equip yourself with powerful training materials & knowledge.

Recent Articles

December 28, 2023
Want More Shining Lights on Your Staff?

   People always talk about weight loss resolutions after New Year's, but I'm more interested in hearing about other goals and perspectives, particularly from my employees.      How do they feel about the past year? What were their highlights and their most significant achievements? What didn't go as they wanted? What's a skill they wish […]

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December 26, 2023
Don't Let the Good Ones Get Away 

Employee onboarding is like inviting a new person you recently met to a dinner party at your house.    And just like hosting a party, you want to make onboarding memorable and enjoyable and leave a lasting impression.    Along those same lines, building an effective employee onboarding program is like preparing a delightful meal for your […]

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December 25, 2023
Rapidly Growing HireSmart Team Celebrates Success in 2023

The HireSmart team means business, but it loves a good party, too. And the company had plenty to celebrate on Dec. 2 at its annual online Christmas extravaganza.    HireSmart's Filipino virtual employees excelled in 2023, and the company recognized their stellar individual efforts in serving clients over the past 12 months. The virtual team […]

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December 22, 2023
Improving Your Team Takes Some Self-Evaluation

I always enjoy experiencing an interaction with another business' customer service team. Whether it is a pleasant or unpleasant experience, I always take away some nuggets that help me improve our processes and hopefully improve our client interactions.     As a fellow business owner or manager, I wanted to share my thought process when evaluating […]

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December 21, 2023
Here's How to Align Your HOA Management Team Around Common Goals in the New Year

Here's How to Align Your HOA Management Team Around Common Goals in the New Year        Aligning your HOA management team around common goals is crucial for long-term success, and as we approach 2024, it's an opportune time to do so.         Here, we explore practical ways to ensure your team is on the same […]

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December 14, 2023
Can Your Mistakes Be the Catalyst for Strengthening Your Team?

Can Your Mistakes Be the Catalyst for Strengthening Your Team??  OK, here's one of those easier-said-than-done things: treat your failures as opportunities and make this a goal for 2024.   Yeah, Anne, great. Sounds wonderful, but failure stinks!   It sure does. But consider all the follow-up questions any failure demands. What happened? Why? What training, equipment, […]

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December 12, 2023
Want to Become a Better Virtual Team Leader?

Effective virtual employee leadership is a hot topic as remote work transforms the business world.       Many CEOs are working overtime trying to get their employees back into the physical office space using carrots, sticks, and everything else they can think of.     At HireSmart, we say let the people work from wherever they want […]

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December 8, 2023
Ready for Fun? Here’s How to Prepare Your Business

Ready for Fun? Here’s How to Prepare Your Business   I always need a vision of the trip ahead — the getaway with my husband when we let business thoughts go and simply enjoy each other’s company. He is quick-witted and still makes me laugh. He is fun.   I need fun! Don’t you?   That’s the point […]

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December 5, 2023
Want to Challenge Your Comfort Zone? Here's How

I milked a cow! Yes, this city girl did it.      Why? You ask. Well, I love trying new things. Mark and I live in "the country" now. We escaped the hustle and bustle of metro mayhem for rural roads, pastures, and old barns. We've fallen in love with our local farming community and aim […]

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November 21, 2023
It Doesn't Have To Be That Way

We wave the flag on July 4, but I spend Thanksgiving feeling patriotic, too, because I give thanks for living in the United States, where we have so many freedoms. This gratitude comes with a counterbalance: action. Be thankful for the freedom to make choices, and then be ready to act and exercise that freedom. […]

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