The Beauty of a Low Churn Rate

Anne Lackey

 

Churning is great when it comes to making butter or delicious ice cream, but when it comes to staffing, the less churn the better.

Once we’ve set you up with some excellent staff from HireSmart Virtual Employees, you want your churn rate to resemble a peaceful, placid mountain lake, not a choppy whitecapped rushing river.

Your competitive advantage with low and slow churn can be substantial. While your competitors spend time and money finding, training, and replacing staff, you and your staff are moving forward as a team towards your goals.

As a staffing company, we know exactly how much replacing an employee costs in time and money. And just like “nothing succeeds like success”, it’s also true that staff turnover leads to more staff turnover.

Whether you’re selling a product or a service, the bottom line to success runs through your employees.

According to a Gallup workplace analysis, fifty-two percent of existing employees say that their manager or organization could have done something to prevent them from leaving their job.

And only about a third of former employees said they had a conversation with their manager about leaving before they quit.

Employees leave jobs for all kinds of reasons, many of them out of your control. But what if a simple conversation is all it takes to keep people happily working for you?

The power of a weekly check-in is undeniable. Especially with virtual employees, there is no better way for you to address problems and co-create solutions.

Making the time and space for staff to talk about how things are going at work, to identify frustrations, or just vent about personal issues, will keep you in the know about the challenges they face.

Awareness of the issues or problems is churn prevention.

There are many ways to get your churn rate lower and slower and they are all variations on a single theme.  J.W. Marriott says it like this–

“If you take care of your employees, they will take care of your customers and your business will take care of itself.”

Are you facing the turbulence of churn in your business and want to get a handle on it?

We’ve supported companies through churn – and saved them from being burned. We know how to help you through this process.

If you’re going through heavy staff turnover, or can’t get your team to click, our expertise will help. Book a free consultation here and we’ll guide you out of the churn and into the calm comfort of productive long-term employees.

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