December 24, 2024Take a moment to think of your business as a rope. Each department is a strand, vital in its own…
December 10, 2024It's 7 a.m. Eastern time, and I'm dressed in my best, ready to host a virtual ballroom extravaganza: no coffee,…
November 12, 2024We can only truly know what we've personally experienced, but we can contemplate the reality of others. Every Veterans…- October 31, 2024In my corporate days, I often heard executives tout their "open-door policy." It sounded great in theory, but in practice,…
October 28, 2024“He who represents himself has a fool for a client.” This adage, famously counseled by Abraham Lincoln, perfectly illustrates the…
October 22, 2024As an HOA management executive, you know better than anyone that there are simply not enough hours in the day.…
September 24, 2024"Mind your Ps and Qs" is an old English expression meaning "mind your manners," "be on your best behavior," or…- September 19, 2024Do you ever want to scream, "What were you thinking?" to someone on your staff? Well, first, resist the urge…
- August 6, 2024Some things qualify as "good problems," like when business is flourishing, and you're racing to keep up with demand. …
- July 25, 2024I lead people and strive to be great at it. So I study — a lot! Name a book on…
