Two minutes into a consulting call with a client and she shared this scenario with me:
Miranda, one of her hardest-working employees, was showing all the classic symptoms. She was late to work twice that week, which was unusual.
Also, she was making little mistakes like forgetting to add items to our calendar and basic spelling errors.
This is an employee who was known for her impeccable organization and now she seemed hopelessly scattered. My client and she have worked together for years, so she was honest when asked “what was going on?”.
“I’m just trying to get through the day,” she said, “That’s all the energy I have.” It was obvious even from a continent away – Miranda was experiencing burnout.
It wasn’t a cause for panic, but it worried my client, and it should worry you as well. Burnout is one of the major causes of turnover. Your organization is feeling it and you are too more than likely.
These are the crucial moments in an employer/employee relationship that require a thoughtful and human response.
In these moments, with the appropriate response, you can help your employee weather a burnout blizzard.
Why does burnout happen?
I’ve been around the block a few times, so I know that burnout is pretty common. A recent Gallup study determined that about two-thirds of all employees feel some level of burnout at work.
It’s important to know what causes burnout so you can help your staff deal with it.
Some of the causes of burnout, according to the Mayo Clinic are:
Fortunately, burnout can be addressed successfully and can even lead to a more productive working relationship when handled properly.
At HireSmart Virtual Employees we reduce burnout by focusing on the causes.
Burnout is real and so are the potential consequences for yourself, your business and your employees.
Sometimes your answer is as simple as a new team member, someone to help lighten the load. Because our Virtual Employees cost 50-75% less, you can afford to hire additional people to lighten the load without adding excessive payroll overload.
Are you seeing signs of burnout in your staff? If so, it may be time to look at your staffing needs to keep that burnout at bay.
If you’d like to learn how HireSmart Virtual Employees can help your business with staffing solutions to manage burnout, click here to book a free consultation.
Now that COVID has ravaged our travel plans this year, my husband decided it was ideal for spending 6 months at our country home. We bought the land over 20 years ago from a man named Joe T. Bond whose family had lived here for generations.
He couldn’t even read the simple sales contract we wrote up, and the local attorney urged us to set the closing for the morning so he wouldn’t be too drunk to show up. (No joke!)
It is a beautiful parcel of land filled with Mountain Laurel around a winding stream, but when we bought it, it was cluttered with a burned-out mobile home and decades of trash piled up. We spent the first year cleaning up the land and eventually built our cozy farmhouse.
Soon after, we started our first business. It turned out that we realized we didn’t have enough time to come up here with young kids and the new company, so we put the farmhouse into rental service.
A couple of years ago, the tenants moved out, and since life has settled down for us, we decided to rehab the house and make it more like the second home we craved.
Little did we know that this would become our more permanent home this year. We still travel back to the city every couple of weeks, but we have enjoyed the pace of the country with the roaming dogs, chickens, cows, and donkeys who are our neighbors. It is peaceful, and lightning bugs light up the fields at night.
Since we are up here, Mark determined that this was the year to start a ½ acre garden. He had the field plowed, and he spends part of his time overseeing the plants, nurturing them, and watching the progress.
Parts of the garden are going gangbusters, and other parts are entirely dormant; same soil, same amendments, the same amount of sun, but completely different results. Why are some doing so well while others are not? I guess we will never fully understand.
As we continue to think about the workforce and changes that are happening, it allows us to reflect on our business and how we can best meet our clients’ needs. We are improving our processes, communication, & training.
We are planting seeds of ideas and watching them develop and mature. We are excited to see what concepts grow like gangbusters and what falls flat. We are innovators and creators, never satisfied with the status quo.
At HireSmart, we are interested in helping all our clients thrive and grow. We want them to have success and give them everything that they need to have healthy, productive teams. If you have ever considered a virtual employee, we will welcome the opportunity to speak with you and help you in any way possible. Book a time
He is a 20-pound miniature Schnauzer that thinks he is a 200-pound pit bull. Six years ago, this month, I carried him home from his birth mom. I found him online and fell in love with him. He was true to his online profile. He is loving and kind, loves snuggles, and is super smart, but only with those who in his inner circle. To outsiders, he is loud, barky, and quite frankly annoying.
We have been to many trainers, through several classes, and yet, he is still at his core, afraid. Afraid of losing me and so anything he perceives as a threat, is to be yelled at, circled around, and lunged at. It amuses me that this little ball of fluff thinks he can scare away any perceived threat that I apparently can’t handle.
Mark & I travel for work quite a bit. We have a dedicated dog sitter for these occasions, as I don’t want to add to the stress of placing him in a kennel. When the sitter met him for the first time, I was there, and he was terrible. I’m surprised she even agreed to keep him. The next time she saw him, I wasn’t there, and he was an angel. Loving, sweet, “best dog ever,” she said. This wasn’t the first time we have had that experience. (If you are in North Atlanta and want a great pet & people sitter, check out Pets & Peeps – https://petsandpeeps4u.com/. Karen Thompson also does artwork, and you can see her sketch of Adrian under the “Fun Stuff” tab of the website.)
Apparently, I am a resource to be guarded. He thinks he is the only one who can protect me from the evils of this world like other people, dogs, mops & leaf blowers.
This made me think about how we also guard things, especially in our work. We have tasks we feel like only we can do. However, by thinking this way, we chain ourselves to a job. We become so focused on the things only we can do that we limit our impact. You see, Adrian doesn’t realize that I can take care of myself. I don’t need him to protect me. Your tasks don’t need protection, either.
Once you allow yourself to realize that “done is better than perfect,” you begin to expand your impact and are able to do more. At HireSmart Virtual Assistants, we help businesses grow and scale by providing great workers at a fraction of the cost of a traditional hire. If you want to release some of your tasks and need a full time dedicated virtual employee, connect with me.
A few months ago, I was having dinner with my aunt & uncle, and they shared a compelling story with me about my Grandmother Mamie.
As with a lot of our grandparents in my generation, they had hard lives. From being born in the depression era to several wars, they learned to make due, adapt, and innovate.
Being the parents of three children, my grandparents lived in an efficient 3 bedroom / 1 bath home that completely served their needs. Can you imagine sharing a bath with your kids in today’s time? No, thank you. And yet, it was perfectly acceptable.
They had air conditioning in their bedroom through a window unit. I remember on hot summer days; I would sneak into their room to cool off. I never thought anything about it growing up.
But, that small room with the air conditioning was a multipurpose room. It was where my Grandmother worked and helped to support her family.
You see, I never knew that my Grandmother worked for an insurance company from home. She would assess fire damage, write up the reports & submit them to the office. She was a top producer in the company working at home with 3 kids. She was an original remote team member when there was minimal technology. She had a desk and a landline and a small airconditioned room.
How was she a top producer? She outsourced. It turns out my Grandmother couldn’t type. She was determined not to let that stop her, so she hired a typist. She would do the forms/ analysis and then submit them to the typist. She was able to do twice as much. She focused on what she was good at and had others do what she wasn’t. This enabled her to be the top producer.
It’s funny to me that 5 years after starting HireSmart, this was shared with me. You see, HireSmart is all about helping our clients do more of what they are fantastic at while letting our virtual employees be the most productive and best in the business.
If you have ever considered a virtual employee, let’s chat. BOOK HERE