January 18, 2024A business can sail to its destination or be a dysfunctional rowboat spinning in circles. It’s up to the business…- January 16, 2024Only when you’ve lived a little and seen both sides of humans, the good and the bad, can you genuinely…
January 9, 2024There's work to do, and you need to hire someone. The question is: Do you want a full-time employee,…- January 2, 2024Few things bother me as much as a lousy incentive structure. I can't stand seeing people rewarded for bad behavior…
- December 28, 2023People always talk about weight loss resolutions after New Year's, but I'm more interested in hearing about other goals…
- December 26, 2023Employee onboarding is like inviting a new person you recently met to a dinner party at your house. And…
- December 22, 2023I always enjoy experiencing an interaction with another business' customer service team. Whether it is a pleasant or unpleasant experience,…
December 14, 2023Can Your Mistakes Be the Catalyst for Strengthening Your Team?? OK, here's one of those easier-said-than-done things: treat your failures…- December 8, 2023Ready for Fun? Here’s How to Prepare Your Business I always need a vision of the trip ahead — the…
- October 17, 2023Do you know about “Let’s Make a Deal,” with its famous, three-door, “Monty Hall Problem” — named after the game…
