- January 23, 2024I love how comedians follow the “Yes, and…” rule. Players in a comedy bit accept what another improviser has said…
- January 2, 2024Few things bother me as much as a lousy incentive structure. I can't stand seeing people rewarded for bad behavior…
- December 28, 2023People always talk about weight loss resolutions after New Year's, but I'm more interested in hearing about other goals…
- December 26, 2023Employee onboarding is like inviting a new person you recently met to a dinner party at your house. And…
- December 22, 2023I always enjoy experiencing an interaction with another business' customer service team. Whether it is a pleasant or unpleasant experience,…
- December 21, 2023Here's How to Align Your HOA Management Team Around Common Goals in the New Year Aligning your HOA management…
- December 14, 2023Can Your Mistakes Be the Catalyst for Strengthening Your Team?? OK, here's one of those easier-said-than-done things: treat your failures as…
- December 12, 2023Effective virtual employee leadership is a hot topic as remote work transforms the business world. Many CEOs are working…
- December 8, 2023Ready for Fun? Here’s How to Prepare Your Business I always need a vision of the trip ahead — the getaway…
- October 3, 2023Your job isn’t supposed to be a two-for-one deal, is it? You were hired to do X, but your work…